An Isle of Wight business is counting the cost after being hit by a cyber attack, which has crippled companies and NHS Trusts across the country – and abroad.
The Isle of Wight NHS Trust has said some GP surgeries on the Island have been experiencing issues, while Medina Healthcare – which has surgeries at West Street in Newport and at Wootton Bridge – said it was unable to make bookings or access their computers.
However, it seems some smaller businesses have also been affected on the Island.
Ebony Hair Salon in Northwood has had all of its data – including booking confirmations -wiped from its computer system.
It means staff don’t know what time appointments are – and when clients will be turning up.
Speaking to Isle of Wight Radio, company owner Christina Ham, said:
“We have lost all of our data, we have lost absolutely everything. We don’t know when our next appointments are or who is waking through the door.
“We have been told it is connected to the national cyber attack. We have had contact from them [hackers] who have said they want payment. I asked ‘how much?’ and they said it depends on each business.
“I have been in contact with I.T. companies to try to fix the issue. The computer has been taken away to try to get it back up and running. It’s not looking very hopeful.
“We are asking our clients to call ahead before their appointment because we don’t know what is already booked in. It’s a very stressful and difficult situation.”