An established Isle of Wight charity has been awarded a certification to an esteemed international quality management standard.
Age UK Isle of Wight has successfully achieved certification to the ISO 9001:2015 quality standard, following a rigorous assessment and inspection process, carried out by a team of external auditors.
The accreditation focuses on the idea of continual improvement, and can heighten confidence with the public and potential funders in the provision of quality, sustainable services, and helps ensure that customers get consistent, good quality products and services.
The charity chose to apply for the voluntary accreditation over four years ago, in order to underline their commitment to those who use services on the Island, and commitment on quality.
Louise Hall, Head of Infrastructure, said:
“We are delighted to have achieved this standard, it is a fantastic recognition of all the hard work that the Age UK Isle of Wight team undertake on a daily basis, to support the Island’s residents, as it demonstrates our desire to provide quality in all of our services.
“This standard drives excellence in all processes and procedures to ensure a robust Quality Management System runs throughout Age UK Isle of Wight.”
Age UK Isle of Wight is an independent, local charity supporting older people on the Isle of Wight since 1973.