Some of Red Funnel’s latest voucher code booklets are missing a key detail, prompting an apology from the ferry firm.
The cross-Solent operator says a ‘printing error’ means some of the booklets are missing discount codes.
A spokesperson for Red Funnel said:
“We are aware of a printing error with a small batch of the booklets that have been sent to Island households and apologise for any inconvenience this has caused.
“We ask that any customer who has received a booklet without codes please contact us so that we can mail them a new booklet direct to their home address.”
Red Funnel did not respond when asked how many booklets have been affected.
*At this time, Red Funnel says it has received 20 direct reports from customers stating they received a booklet printed without voucher codes.