Isle of Wight Festival goers have been affected by a Ticketmaster ‘glitch’, a festival spokesperson has confirmed.

An error with a Ticketmaster system has seen a ‘select number’ of customers receive an email claiming there has been a problem with their payment.

An Isle of Wight Festival spokesperson said:

“A Ticketmaster system error occurred for a select number of customers on the monthly payment plan, resulting in them receiving email communication last week regarding the payment for the month of May.

“Ticketmaster are working through this glitch and those affected should contact them to authorise this payment.”