Red Funnel has cancelled a number of Red Jet sailings today (Monday), leading to long queues from the Cowes terminal under way Fountain Yard archway.
The 10.45am from Southampton hasn’t run.
And this evening, the 18.15 and 19.15 from Southampton and the 18.45 and 19.45 from Cowes are all off.
There are long queues at the Red Jet terminal in Cowes (pictured).
Red Funnel says it is due to a technical issue and has apologised to customers.
* Red Funnel says that a one boat service will be running until further notice, due to a technical issue with Red Jet 7.
Customers are being advised to travel on the car ferry.
Due to mechanical issues the engine exhaust system on Red Jet 7 today, Red Funnel Ferries will be running a revised hi-speed/Red Jet service tonight, Monday 16th September.
* A Red Funnel Spokesperson said:
“We will be running a revised high-speed service this evening. The revised timetable comes a consequence of having to remove Red Jet 7 from service due to mechanical issues with the engine exhaust system. Red Jet 4 is currently out of service for annual maintenance.
Red Jet 6 will provide the sailings across the Solent this evening with a running duration of approximately 30 minutes.
Checking the service status on our website (www.redfunnel.co.uk/service) is the best way for our customers to keep up to date on our expected departure and arrival times, and we will continue to update on the progress of the repairs.
We also encourage our customers to consider using our vehicle passenger ferry service between Southampton and East Cowes.
At this time the revised sailing timetable for our Red Jet service this evening is follows:
Departing from SOUTHAMPTON at: 17:45, 19:15, 20:45, 22:00, and 23:00.
Departing from WEST COWES at: 18:30, 20:15, 21:15, 22:30 and 23:30.
Our technical team is working hard to fit the replacement parts and hopes to have Red Jet 7 back in service by tomorrow.
We are very sorry for the disruption caused by this unexpected situation and for the inconvenience this has caused for customers travelling with us today. Our teams on the ground are working hard to get everyone where they need to be.”