Two Isle of Wight tourism businesses have been presented with a national award for customer service.
The VisitEngland ROSE Award is given to 100 businesses each year who have demonstrated excellent customer service, celebrating the establishments, irrespective of their star rating, style or type of accommodation, where the owners, management and employees provide world-class service to their visitors.
The Inglewood Guest House in Sandown and the Dairy Barn self-catering in Wroxall were presented their awards at a ceremony today (Tuesday 05 September) at Great Fosters Hotel in Egham.
Justine and Jon Frankis from the Inglewood Guest House were there to collect the award.
Justine said:
"We are delighted to receive this award which recognises our hard work, and we are grateful to all our guests past and present who continue to support us."
Will Myles, MD at Visit Isle of Wight declared:
"Congratulations to the Dairy Barn at Wroxall and Inglewood Guest House at Sandown.
"To win this award from VisitEngland is a testament to the hard work and effort that they have put in to ensuring that their guests receive the very best Isle of Wight welcome!"
Nadine Thomson, VisitEngland Advisory Board Member, summed it up beautifully, stating:
"The ROSE Awards celebrate and champion the accommodation businesses across England who go above and beyond in their customer service to guarantee visitors have amazing experiences.
"There truly is a place to stay to suit all tastes and budgets in England and these awards also highlight the exceptional variety on offer.
"From our wonderful English inns and pubs with rooms, to glamping, camping and farm-stays in beautiful countryside and coastal locations.
"From traditional B&Bs and self-catering cottages to luxury boutique accommodation, there really is something for everyone."
In 2022, The Mill House at Brighstone received the VisitEngland ROSE Award.