There is no passenger ramp for those travelling on foot via Red Funnel.
The ferry firm is warning passengers you will instead get on and off via the outside vehicle ramp.
When getting off at Southampton you will have to take the stairs or lift up from E deck.
Red Funnel has apologised and says the problem should be fixed 'this week'.
If you’re traveling via Red Falcon on foot, please note that our foot passenger ramp needs repair, so you’ll get on/off via the outside vehicle ramp. When embarking from SO’TON, this also means taking the stairs or lift up from E deck....
— Red Funnel (IoW Ferries) (@RedFunnelFerry) February 24, 2021
Updated 14.19pm
A spokesperson for the ferry firm said the problem is now fixed.