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Red Funnel vehicle ferry services will remain suspended for much of today according to an update issued by the company this afternoon (Monday).
Due to a technical fault with the Linkspan in East Cowes, the service is currently suspended.
Engineers are on site assessing the cause of the fault and completing the necessary repairs.
At this time departures up to 1600 from Southampton and 16:30 from East Cowes have been cancelled.
Red Funnel says it will issue a further update this afternoon once we have more information.
In the meantime, the Contact Centre is exceptionally busy with calls from affected customers.
If you already have a booking for today, and would like to amend to an alternative day, or cancel, please visit amend / cancellation page and complete the form.
Amendment and cancellation fees will be waived for any customers affected by today's disruption.
Red Funnel is putting on additional Red Jet sailings between Southampton and West Cowes today to support foot passengers unable to travel on the vehicle ferry.
Those additional sailings will be:
Southampton to West Cowes: 10:55 / 12:05 / 13:15 / 14:25
West Cowes to Southampton: 11:30 / 12:40 / 13:50 / 15:00
A spokesperson for Red Funnel said:
"We sincerely apologise for the inconvenience to our customers. We are fully committed to restoring our service as quickly as possible."